Privacy Policy

 

1. Introduction

SEGULA Technologies ("we," "our," or "us") operates the STABILOAD website located at https://stabiload.net/ ("Service") operated by SEGULA Technologies.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and use our services related to STABILOAD, our onboard loading software for maritime and inland waterway transport.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

SEGULA Technologies
Address: 103 Boulevard de la Mission Marchand • 92400 Courbevoie • France
Email: informatiqueetlibertes@segula.fr

3. Information We Collect

We collect and process only personal data that is relevant, adequate, and strictly necessary for achieving our predetermined purposes. We are committed to obtaining consent from data subjects when required and informing them about the processing of their personal data and their rights.

3.1 Information You Provide to Us

When you interact with our website or contact us through our contact forms, we collect:

  • Identification information: Name, title, company name, job function
  • Contact information: Email address, phone number, postal address
  • Professional information: Company details, industry sector, specific requirements related to maritime software solutions
  • Communication data: Information contained in messages you send to us through contact forms, including your inquiry details and any specific requirements about STABILOAD software

3.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns
  • Device information: Device type, unique device identifiers

3.3 HubSpot Analytics and Visitor Statistics

Our website is hosted on HubSpot, which automatically collects visitor statistics and analytics data to help us understand website performance and user behavior. HubSpot may collect:

  • Page views, session duration, and navigation patterns
  • Referral sources and search terms used to find our website
  • Geographic location (country/region level)
  • Device and browser information
  • Visitor interaction data (clicks, form submissions, downloads)
  • Return visitor identification through cookies

This data helps us improve our website experience and understand how visitors interact with information about STABILOAD software.

4. How We Use Your Information

We process your personal data for the following purposes:

4.1 Responding to Inquiries

  • To respond to your requests for information about STABILOAD software submitted through our contact forms
  • To provide technical support and assistance regarding our maritime loading software
  • To communicate with you about our maritime software solutions and answer your specific questions
  • To follow up on inquiries about STABILOAD implementation, training, or technical specifications

Legal basis: Legitimate interest (maintaining customer relationships and providing effective communication) or contract performance (if related to an existing contractual relationship).

4.2 Marketing Communications

  • To send you information about STABILOAD updates, new features, and related maritime technology solutions
  • To invite you to relevant industry events, webinars, or demonstrations

Legal basis: Your explicit consent, which you can provide or withdraw through checkbox forms or by voluntarily providing your data for this purpose.

4.3 Website Improvement

  • To analyze website usage and improve our online services
  • To enhance user experience and website functionality
  • To ensure website security and prevent fraudulent activity

Legal basis: Legitimate interest (improving our services and ensuring website security).

4.4 Legal Compliance

  • To comply with applicable laws and regulations
  • To respond to legal requests or court orders

Legal basis: Legal obligation.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

5.1 Within SEGULA Technologies Group

Access to personal data is limited to persons within the SEGULA Technologies Group who need to know it in the context of performing their duties. All persons with access to personal data are bound by confidentiality obligations.

5.2 Service Providers

We may share your data with trusted service providers who assist us in operating our website and conducting our business, including:

  • HubSpot: For website hosting, analytics, and customer relationship management
  • Technical service providers: For website maintenance and security

These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

5.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Contact inquiries: Data is retained for up to 3 years after the last contact
  • Marketing communications: Data is retained until you withdraw consent or for up to 3 years of inactivity
  • Website analytics: Anonymized data may be retained for statistical purposes

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right of access: You can request information about the personal data we hold about you
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can request limitation of processing in certain situations
  • Right to data portability: You can request transfer of your data to another controller
  • Right to object: You can object to processing based on legitimate interests or for marketing purposes
  • Right to withdraw consent: You can withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at informatiqueetlibertes@segula.fr.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection requirements

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules or certification schemes

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies for essential functionality and analytics purposes.

10.1 Contact Form Data Collection

When you submit information through our contact forms to inquire about STABILOAD software, we collect and store the information you voluntarily provide (name, email, company details, and your specific inquiry). This data is processed through HubSpot's platform.

10.2 HubSpot Cookies and Analytics

HubSpot automatically places cookies on your device to:

  • Enable essential website functionality
  • Collect visitor statistics and website performance data
  • Track user interactions and navigation patterns
  • Remember your preferences during your visit
  • Analyze how visitors use our website to improve our services

10.3 Third-Party Tracking

We do not use tracking pixels from social media platforms (Facebook, LinkedIn) or advertising networks (Google Ads). Our website focuses on essential functionality and HubSpot's built-in analytics capabilities.

For detailed information about HubSpot's use of cookies, please refer to HubSpot's Privacy Policy.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to adapt to applicable regulations and our business practices. When we make changes, we will update the "Last updated" date at the top of this policy. For substantial changes, we will provide appropriate notice through our website or other communication channels.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: informatiqueetlibertes@segula.fr
Address: 103 Boulevard de la Mission Marchand • 92400 Courbevoie • France

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

About STABILOAD: STABILOAD® is onboard loading software for maritime and inland waterway transport developed by SEGULA Technologies. It optimizes stability, ensures compliance with regulatory standards (Types 1 to 4), and simplifies maritime operations for all types of vessels.